Privacy Policy

True Texas Solar LLC Privacy Policy & SMS Terms & Conditions

Effective Date: 03/23/2022

True Texas Solar LLC (DBA: True Texas Solar & Roofing) (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy & SMS Terms & Conditions document outlines how we collect, use, and safeguard your information, including your rights regarding your data and our terms for receiving text messages. Our commitment extends to implementing strict safeguards and adhering to applicable legal standards to protect the interests of our clients.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide when you contact us, subscribe to our services, or opt-in to receive text messages.
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
• Transaction Information: Details of purchases or services you’ve ordered from True Texas Solar LLC (DBA: True Texas Solar & Roofing).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Communicate with you, including sending text messages with your consent.
• Comply with legal obligations.
• Protect the safety, security, and integrity of our clients’ data and our systems.

We ensure that all information processing activities are conducted in compliance with applicable privacy laws and industry best practices.

Text Messaging Consent & Terms

By providing your phone number and opting into receiving text messages from True Texas Solar LLC (DBA: True Texas Solar & Roofing), you consent to receive automated text messages related to services such as appointment reminders, order alerts, account notifications, and other communications relevant to your interactions with us. The frequency of messages may vary based on your interaction with our services.

• Your Consent: By opting in, you agree to receive text messages from True Texas Solar LLC (DBA: True Texas Solar & Roofing). You can opt-out at any time by replying “STOP” to the number from which the messages were sent or contacting us directly.
• Message and Data Rates May Apply: Standard message and data rates may apply to any text messages sent to you. Please check with your mobile carrier for more information.
• Opt-Out: You can opt-out of receiving text messages at any time by texting “STOP” to the number from which the messages were sent.
• Assistance: For help or more information, text “HELP” or visit our website at truetexassolar.com.

No Sharing: Your opt-in data and consent for text messaging will not be shared with any third parties. We prioritize protecting your communication preferences and ensuring they remain confidential.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

• With service providers who help us operate our business (e.g., hosting providers or payment processors), and only under strict confidentiality agreements.
• To comply with legal obligations, respond to lawful requests by public authorities, or protect our legal rights.
• To safeguard the security, privacy, and integrity of our clients’ data against threats, fraud, or unauthorized access.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access, correct, or delete your personal information.
• The right to withdraw consent for certain data uses, such as text messaging.
• The right to restrict the processing of your information under specific circumstances.

To exercise your rights, please contact us at [Insert Contact Information]. We are committed to honoring all requests in accordance with applicable laws and regulations.

Data Security

We implement industry-standard security measures, including encryption, secure access controls, and regular monitoring, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security. We encourage you to safeguard your personal information and notify us of any suspected security breaches.

Online Privacy Policy Link                             

For more detailed information about our privacy practices, please visit our online Privacy Policy at:

www.truetexassolar.com/privacy-policy

This page clearly states that text messaging opt-in data and consent will not be shared with third parties and reaffirms that True Texas Solar LLC (DBA: True Texas Solar & Roofing) does not sell personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting to our website. We encourage you to review this Policy periodically to stay informed about how we protect our clients’ privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

True Texas Solar LLC (DBA: True Texas Solar & Roofing)
Email: [email protected]
Phone: (936) 286-8325

Thank you for trusting True Texas Solar LLC (DBA: True Texas Solar & Roofing) with your privacy. Protecting your information is our top priority.